FAQs

Frequently Asked Questions

Who do you sell to?

Wholesale customers: We supply trees to commercial and domestic landscapers, contractors, developers, local government, gardening clubs, brokers and retailers. Please contact us with any questions.

General Public: We’re delighted to offer a Click & Collect service to the general public (See ‘Retail Shop’ link above) . Please note that Click & Collect is the only option available at this time, and the site itself isn’t open for general access or wandering.

Alternatively, if the click and collect option does not suit you,  please contact us to arrange an appointment.

How do you arrange deliveries?

Wholesale Customers: We deliver into Melbourne every week in our truck.  We can also arrange delivery to other regions in Victoria, and interstate (please note interstate deliveries are subject to domestic quarantine requirements).  Delivery is organised on a case-by-case basis, however we use a range of delivery options to best meet our customer’s requirements.  Contact us to see what option suits your needs best.

 

What payment methods do you accept?

Wholesale customers: We accept direct deposit and credit/debit card (Visa/MasterCard).

General Public: Payment can be made through our online shop

How tall are the trees that you grow when they are dispatched?

Our plants range from approximately 0.5m-3m depending on the tree type and pot size.

How do I place an order?

Wholesale Customers – The best way to order our plants is to check our current wholesale availability list, pick out what you would like, and contact us with your list!  If you would like to be added to the monthly mailing list just let us know.

General Public:  We’re delighted to offer a Click & Collect service to the general public (See ‘Retail Shop’ link above) . Please note that Click & Collect is the only option available at this time, and the site itself isn’t open for general access or wandering.

Alternatively, if the click and collect option does not suit you,  please contact us to arrange an appointment.

Can I come and look around the nursery?

Wholesale customers:  Please contact us to arrange an appointment.

General Public: We’re delighted to offer a Click & Collect service to the general public (See ‘Retail Shop’ link above) . Please note that Click & Collect is the only option available at this time, and the site itself isn’t open for general access or wandering.

Alternatively, if the click and collect option does not suit you,  please contact us to arrange an appointment.

 

Need more help?

Feel free to contact us on the details below

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt

Start typing and press Enter to search